Privacy Policy for Zap Power
At Zap Power, operated by Desert Rose FZE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or using Zap Power’s website and services, you agree to the terms of this policy.

1. Information We Collect
Personal Information: When you use Zap Power’s services, we may collect personal information such as your name, email address, contact number, and billing information.
Usage Information: We may collect data about your interactions with our website and services, including your IP address, browser type, device information, and usage patterns.
Location Information: With your consent, we may collect your location information to provide location-based services and improve our service offerings.
2. Use of Information
Personalization: We use your information to personalize and improve your experience with Zap Power, including providing tailored recommendations and customer support.
Service Delivery: We may use your information to process transactions, deliver power bank rentals, and manage your account.
Communication: We may use your contact information to send you important updates, promotions, and marketing materials related to Zap Power. You can opt out of these communications at any time.
Analytics: We may aggregate and analyze data to understand user behavior, trends, and preferences, allowing us to improve our services and enhance user satisfaction.
3. Information Sharing
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and logistics partners. These providers are bound by strict confidentiality obligations.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
4. Data Security
Zap Power employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention
We retain your personal information only for the duration necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Changes to the Privacy Policy
Zap Power reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels.

7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

📧 Email: info@zap-power.com

🌍 Website: https://zap-power.com

📞 Phone: +971521170056